The JaDeD Lifetime Guarantee

JaDeD for Life – The JaDeD Lifetime Guarantee

JaDeD Brewing chillers are built to last.  With proper use and maintenance, your JaDeD chiller will assist you in lightning speed chilling for a lifetime!  After producing thousands of quality chillers over many years, we can count on one hand the number of problems experienced by our customers.  We are certain you will love your chiller for years to come, and that is why we offer our customers a lifetime guarantee on all of our JaDeD Brewing chillers.  If your chiller does not perform to expectations at any time, we will repair or replace your chiller for free.  There is no time limit. Please note: Money Back Guarantee is offered for 60 days after delivery of your chiller. Damage resulting from improper handling or care, post-purchase modifications, alterations, negligence, and use for a purpose other than for which it was designed, are not covered by the JaDeD Lifetime Guarantee.   Also note: a rupture due to water freezing in the chiller is the most common damage incident we hear about which is not covered under this guarantee.  To ensure this doesn’t happen to you, please see our Regular Cleaning and Maintenance FAQ.

If you would like to request a repair or replacement, please email us at jadedbrewing@gmail.com, put Lifetime Guarantee in the subject line and provide us the name and address of the original purchaser so we can verify the purchase.  Please explain to us the reason for your repair or replacement and we will work with you to ensure your 100% satisfaction and keep you chilling with your JaDeD chiller for many more years to come.

If you’ve purchased prior to reading this, no worries, we’ve got you covered, too!  This lifetime guarantee extends to any and all of our JaDeD Brewing customers, past, present and future.